REGIONAL RISK & INTERNAL CONTROL MANAGER HISPANIC LATAM

                Note: This is a hybrid role to be based in one of the following cities: Santiago - Chile, Lima - Peru, Bogota - Colombia, Sao Paulo - Brazil, Panama City - Panama, Mexico City - Mexico, Montevideo - Uruguay.

Pluxee is a global player in employee benefits and engagement that operates in 29 countries. Pluxee helps companies attract, engage, and retain talent thanks to a broad range of solutions across Meal & Food, Wellbeing, Lifestyle, Reward & Recognition, and Public Benefits.

Powered by leading technology and more than 5,000 engaged team members, Pluxee acts as a trusted partner within a highly interconnected B2B2C ecosystem made up of more than 500,000 clients, 36 million consumers and 1.7 million merchants.

Conducting its business as a trusted partner for more than 45 years, Pluxee is committed to creating a positive impact on all its stakeholders, from driving business to local communities, to supporting wellbeing at work for employees while protecting the planet.

🚀 Your next challenge

As a pivotal member of our Global Risk & Internal Control team, you will be responsible for the strategic deployment and oversight of Pluxee's risk management and internal control activities across the region. This role requires close collaboration with the entire regional leadership, particularly the Chief Revenue Growth Officer, Regional Financial Director, and VP IT & Operations. You will gain significant exposure to our global senior leadership, serving as the authoritative voice for Risk & Internal Control within the region. To successfully achieve your objectives, you will leverage the expertise and support of the established Internal Control community across all entities within the region and the global team.

🚀 What you'll be doing:

First Line of Defense coordination
- Contributing to the continuous improvement and maintenance of the Self-Assessment Questionnaire (SAQ) and its underlying methodology
- Orchestrating the SAQ response process with local entities, ensuring its smooth execution. This involves identifying risks associated with the maturity level of each country to facilitate the implementation of appropriate corrective actions and drive the continuous improvement of our processes

Second Line of Defense coordination
- Participating in the regular review and enhancement of the Second Line of Defense framework and its associated methodologies
- Collaborating closely with various regional functions to ensure the effective implementation and continuous improvement of control activities. This involves identifying systemic risks and control deficiencies to drive the development and deployment of robust corrective measures and enhance overall process effectiveness
- Performing a quality review on the performance of controls within the entities under your scope to ensure consistency and adherence to established standards

Risk analysis & mitigation
- Participating in the regular review and design of the Group Risk Universe in coordination with the Group Internal Control.
- Leading and coordinating regionally the risk identification and assessment exercises, ensuring a comprehensive and consistent approach across your scope
- Developing and maintaining a clear risk profile for the entire region, which will integrate insights gleaned from the SAQ maturity levels and the effectiveness of Second Line controls

Recommendations & improvement driving
- Oversee, challenge and guide all recommendations from local internal control activities and improvement initiatives across the entities within your scope

Reporting, Communication & awareness
- Prepare comprehensive and clear internal control reports within the region following the 3 previous main exercises described above. Detailing risk exposure, maturity findings, recommendations, and action plans.
- Coordinate and inform with Chief Revenue Growth Officer and Group Risk & Internal Control department, ensuring clear communication of risks and their impact.
- Facilitate workshops and training sessions to raise awareness of Internal Control principles & risk culture, frauds and best practices across the organization.

Audit liaison & follow-up
- Support, if needed, to the internal audit engagement conducted within your region
- Oversee the timely and effective implementation of audit action plans, regularly monitoring progress, providing updates to regional, and Group management, and escalating any significant alerts or issues.
- Oversee incidents management (investigations, root cause analysis and action plans) within the region in collaboration with global SMEs relevant to the nature of the incident

Community animation
- Lead, support and coordinate the Risk and Internal Control community in the region (10+ collaborators)
- Organize bi-monthly meetings with the community, training sessions on methodology and use of systems, specific meetings with entities
- Encourage the exchange of best practices within the regions
- Travel to entities when needed

🌟 Who we're looking for:

- Bachelor’s degree in Business Administration, Accounting, Finance, Economics, or related fields. MBA or Master’s degree is desirable.
- Minimum of 5 years of experience in managerial roles performing similar functions, preferably within global organizations.
- Advanced proficiency in Spanish and English (mandatory). Portuguese is a plus.
- Strong soft skills, including initiative, proactivity, efficiency, change management, disruptive thinking, and the ability to constructively challenge teams.
- Proven ability to work collaboratively with individuals from diverse cultural backgrounds.
- Knowledge of Governance, Risk Management, and Compliance (GRC) tools is a plus.
- Availability to work in a hybrid work model.
- Willingness to travel occasionally, as required.

📍 Your location(Hybrid Working Model)
- Santiago, Chile
- Lima, Peru
- Sao Paulo, Brazil
- Bogota, Colombia
- Panama City, Panama
- Mexico City, Mexico
- Montevideo, Uruguay

☀️ Happy at work
1) A meaningful job: Be the change! Help us build the future of employee benefits by bringing to life sustainable and personalized experiences and contribute to make a real impact on millions of lives. Our business model delivers not just for individuals but their communities too, by supporting local businesses and economies.
2) A great culture: People matter – a lot! Be part of a multicultural team that moves as one in a fast-paced and innovative environment. We respect and care authentically about our people, we embrace wellbeing and work-life balance, new ideas and we have a lot of fun!
3) An empowering environment: Be yourself! At Pluxee we proudly embrace diversity and value the uniqueness of our talents, fostering an inclusive workplace where all abilities are celebrated, and equal learning and growing opportunities are given.