Ecommerce Operations & Admin Assistant (CPG)

                Job Title: E-commerce Operations & Administrative Assistant (CPG)

Overview
Our client company is a growing CPG brand expanding into retail stores and scaling operations. The team is looking for a junior-level Operations & Administrative Assistant to support day-to-day operational tasks, documentation, and coordination.

This is a hands-on, execution-focused role involving routine and operational support tasks rather than strategic or managerial responsibilities.

Working Hours
- Preferred start time: 8:00 AM-11AM PST (Flexible hours is okay)
- Part-time: 15–20 hours per week
- Ability to overlap with Pacific Time zone preferred

Key Responsibilities
1. Operational & Administrative Support
- Organize, update, and maintain internal documentation (contracts, distributor agreements, POs, invoices)
- Track discrepancies between invoices issued and payments received, including deductions
- Update and maintain trackers and spreadsheets for daily operations
- Perform data entry and ensure records are accurate and up to date

2. Order & Procurement Support
- Place orders for supplies (e.g., packaging, boxes, materials) using company accounts
- Conduct basic research on suppliers and products when needed
- Ensure order details (address, quantities, etc.) are correctly executed

3. Email & Communication Support
- Send pre-drafted emails to retailers, buyers, or partners
- Follow up on emails and communications as instructed
- Support outbound communication such as promotional emails or updates (copy will be provided)

4. Shipment & Sample Tracking
- Monitor shipment status (e.g., samples sent to retailers or buyers)
- Track delivery updates via shipping tools (e.g., Pirate Ship)
- Maintain and update shipment trackers to ensure visibility on delivery status

5. Influencer & Outreach Support
- Identify potential influencers or creators
- Send outreach messages (e.g., DMs or emails) using templates
- Assist with basic coordination of outreach efforts

6. Task Execution & Daily Support
- Execute a list of daily assigned tasks (shared via spreadsheet or task tracker)
- Handle repetitive and operational tasks efficiently
- Support ad hoc operational needs as they arise

Requirements
- Prior experience in CPG (Consumer Packaged Goods)
- Strong organizational and attention-to-detail skills
- Ability to follow instructions and execute tasks accurately
- Comfortable with spreadsheets and basic tracking tools
- Good written English for basic email communication
- Ability to handle repetitive and process-driven work reliably
- Proactive attitude and willingness to learn

Working Style & Structure
- Tasks will be assigned daily via spreadsheets or task lists
- Work is process-driven and execution-focused
- Candidate will work closely with the founder and/or operations manager
- Initial scope may expand based on capability and performance

Payment is in USD